What We Do
Strategic Planning & Facilitation
We help mission-driven organizations define where they are going and how to get there. Our team designs and facilitates strategic planning sessions that engage stakeholders, align leadership, and convert priorities into actionable roadmaps.
Whether a long-range vision or a short-term reset, our planning support is structured, inclusive, and outcomes-focused.
Our core services include:
• Strategic plan development (3-, 5-, or 10-year)
• Facilitated leadership retreats and offsite sessions
• Rapid “Strategy Reset” packages
• Annual work plan development
• Scenario and contingency planning workshops
Operational Assessments & Business Process Transformation
We uncover inefficiencies, silos, and performance gaps—and help clients build better systems. Our operational assessments provide clear, data-driven insights into what is working, what is not, and what to do about it.
We guide organizations through practical transformations that simplify processes, clarify roles, and improve results.
Our core services include:
• Organizational assessments and diagnostic reviews
• Process mapping and gap analysis
• Workflow redesign recommendations
• Standard Operating Procedure (SOP) development
• Post-assessment implementation support
Organizational Design & Change Management
We help agencies navigate change and build structures that support long-term growth. Our work focuses on aligning people, roles, and systems with evolving missions and operational needs.
We provide both technical and human-centered support to ensure changes are planned, communicated, and sustained.
Our core services include:
• Organizational structure reviews and redesigns
• Role clarity workshops and position mapping
• Change readiness assessments
• Change management planning and execution
• Staff realignment and reclassification support
Workforce Development & Training
We equip teams with the knowledge, tools, and confidence to deliver results. Our training solutions are tailored to public-sector environments, grounded in real-world application, and aligned with agency goals.
From onboarding to leadership development, we help organizations build capacity at every level.
Our core services include:
• Customized training design and delivery
• Leadership development series
• Frontline staff onboarding toolkits
• Train-the-trainer programs
• Skills gap assessments and curriculum planning
Performance Management & Optimization
We embed systems that track performance, improve transparency, and support accountability. Our work helps leaders measure what matters—and respond when things go off course.
We design frameworks, dashboards, and reporting tools that bring strategy to life and empower data-informed decisions.
Our core services include:
• Development of performance frameworks and KPIs
• Scorecard and dashboard implementation
• PM system audits and redesigns
• Technical assistance on monitoring and reporting
• Program and outcome evaluations